“In 2005, former and serving employees of a BPO company serving a major multinational bank in Pune, India allegedly transferred a total of Rs 1.5 crore (US $350,000) from a multinational bank into their own accounts, opened under fictitious names by misusing access to the secret user name and password of the account holders.”

Organizations opting for Business Process Outsourcing (BPO) hand over customer-related information to outsourcing agencies thousands of miles away. This leaves organization’s customer whose information is being divulged vulnerable to the theft of his/her data. Even if data is divulged or disclosed to third parties inadvertently, it can lead to serious repercussions for that customer.

In such a scenario, Appin Security Group has come up with a set of tailor made services for the BPO/KPO Industry. These services include -

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